Privacy Policy

1. INTRODUCTION

At HomeCARE Connection, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit (the “homecareconnection.ca“).

2. INFORMATION WE COLLECT

We collect the following personal data when you interact with our Website or services:

Personal Information:

Name
Phone number
Any information you submit via our contact form

Tracking & Analytics:

Google Analytics (anonymized website traffic analysis)
Cookies (to enhance user experience and monitor site performance)

3. HOW WE USE YOUR INFORMATION

We use the collected data to:

Respond to inquiries submitted through our contact form
Improve website functionality and user experience
Monitor traffic trends and optimize content using Google Analytics

Comply with legal obligations, if applicable

We do not sell, rent, or trade your personal data. However, we may share it with trusted third-party service providers (e.g., Google Analytics) solely for operational purposes. These providers are contractually obligated to protect your data.

4. YOUR RIGHTS & CHOICES

As a Canadian-based business, HomeCARE Connection complies with PIPEDA (Personal Information Protection and Electronic Documents Act) and CASL (Canada’s Anti-Spam Law).

You have the right to:

Request access to your personal data
Request correction or deletion of your data
Opt-out of future communication by contacting us directly
Adjust cookie settings in your browser to limit tracking

5. DATA RETENTION POLICY

We retain your personal data only as long as necessary for the purposes described in this policy, unless a longer retention period is required by law. Once data is no longer needed, it is securely deleted or anonymized.

6. DATA PROTECTION & SECURITY

We implement industry-standard security measures to protect your data from unauthorized access or disclosure. However, no online method is 100% secure. We encourage users to exercise caution when sharing personal information online.

7. COOKIES & TRACKING

Our Website uses cookies to enhance usability and analyze traffic.

Tracking Tools We Use:

Google Analytics: For monitoring usage patterns and improving content

If you prefer not to be tracked, you may:

Change your browser settings to block or delete cookies

Use the Google Analytics Opt-Out Add-on

8. FOR BLOG VISITORS

If you engage with our blog (e.g., submitting forms or leaving comments), we may collect:

Your name and phone number
Your IP address (for spam filtering)
Behavioral data via Google Analytics

9. CHANGES TO THIS POLICY

We may revise this Privacy Policy from time to time. Any updates will appear on this page with the new effective date. By continuing to use our Website, you agree to the terms of the updated policy.

10. CONTACT US

If you have questions about this Privacy Policy or how your data is handled, please contact us:

HomeCARE Connection
London, Ontario, Canada
Email: [email protected]
Phone: +1 888-807-6095

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Inquiries, Requests, or Complaints

We respond to concerns and questions. If you have any inquiries, requests, or complaints regarding HomeCARE Connection’s privacy practices, please get in touch with HomeCARE Connection Privacy Officer by e-mail at [email protected], by phone at 1-888-807-6095 or in writing at PO BOX 20023 RPO Front Street, Strathroy, N7G 4L6