Accessibility Policy

Accessibility Policy

HomeCARE Connection is committed to providing a website designed and built in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our digital offerings.

HomeCARE Connection will ensure that its policies, practices, and procedures for providing its services are consistent with the principles outlined in the applicable provincial Accessibility for Ontarians with Disabilities Act (AODA). The accessibility policy demonstrates HomeCARE Connection’s commitment to becoming more accessible. 

The AODA was enacted for the purpose of developing, implementing, and enforcing accessibility standards to ensure that customer service is available to everyone, including persons with disabilities specifically: 

  • The services are provided in a manner that respects the dignity and independence of persons with disabilities.
  • The provision of services to persons with disabilities and others will be integrated unless an alternate measure is necessary, whether temporarily or permanently, to enable a person with a disability to obtain, use or benefit from the services.
  • Persons with disabilities will be given an opportunity equal to that given to others to obtain, use and benefit from the services that comply with the legislated Accessibility Standards Act for Customer Service. 

Inquiries, Requests, or Complaints

We respond to concerns and questions. If you have any inquiries, requests, or complaints regarding HomeCARE Connection’s privacy practices, please get in touch with HomeCARE Connection Privacy Officer by e-mail at [email protected], by phone at 1-888-807-6095 or in writing at PO BOX 20023 RPO Front Street, Strathroy, N7G 4L6